Faq
General Questions
What is zircon and how does it differ from cubic zirconia?
Zircon is a natural gemstone with brilliant fire and high refractive index, while cubic zirconia (CZ) is a lab-created diamond simulant. Our zircon rings feature genuine, earth-mined zircon stones that offer unique natural beauty.
Are your zircon rings suitable for daily wear?
Yes, our zircon rings are crafted for durability with high-quality settings. However, we recommend removing them during heavy physical activities to maintain their pristine condition.
Do you offer customization options?
We currently offer standard sizing and metal choices. For custom designs, please contact our customer service for special order inquiries.
Order & Shipping
How long does shipping take?
Standard shipping takes 3-5 business days within the US. International orders typically arrive within 7-14 business days, depending on destination.
Do you ship internationally?
Yes, we ship worldwide. Additional customs fees may apply depending on your country's import regulations.
What is your return policy?
We offer a 30-day return policy for unworn items in original condition. Custom orders and engraved items are final sale.
Product Care
How should I clean my zircon ring?
Use mild soap with warm water and a soft brush. Avoid harsh chemicals and ultrasonic cleaners. For deep cleaning, we recommend professional jewelry cleaning services.
Will the zircon stone fade over time?
High-quality zircon maintains its brilliance with proper care. Some zircon may undergo slight color changes with prolonged exposure to strong sunlight, but this is rare with our premium selection.
Payment & Security
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. All transactions are encrypted for your security.
Is my personal information secure?
Absolutely. We use industry-standard SSL encryption and never store your full payment details on our servers.